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    Mapping exercise on the capacity and work of the counseling assistance

    Project ID: SV-008 Status: Completed

    The Asia Foundation commissioned IHP to map the capacity and work of the 96 Counseling Assistants (CAs) and 7 Counseling Officers (COs). There was a female preponderance of CO/CAs. The mean population served by a single CA is around 133,000. About 10% showed proficiency in all three languages. The commonest problems encountered by them include the marital/ family problems (41.4%), educational problems (13.8%) and mental disorders and psychological problems (11%). The diversity and complexity of problems dealt with by CAs often exceeds the initial training they have received, but through self-study and ad hoc or supplementary training they have sought to improve their skills and knowledge in order to serve their clients. The study revealed that the CAs actively deal with many serious psychosocial problems at community level and are committed to their own professional development and improving the services they provide.

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     Project at a glance  Project team
    Start Date: Apr 2013
    End Date: Aug 2013
    Themes: Health planning, Health services, Performance, Quality of Care, Social protection
    Client: The Asia Foundation
    IHP Staff: Dr. MALR Perera, Ananda Galappatti, Dr. Shanti Dalpatadu, Nilanga Abeysinghe, Evan Ekanayake, Felician Francis, Chamara Anuranga, Bhagya Senarathne, Dilini Adikari, Tharshana Kugadas
     Location  Further information
    Region: Asia
    Country(s): Sri Lanka
    Partner(s): Ministry of Social Services (MSS), Ministry of Child Development and Women’s Affairs (MCDWA), National Institute for Social Development (NISD), The Good Practice Group
    More details: Download from Ministry of Social Services website
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